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Who is Halverson Group?

Halverson Group is a research, analytics, and strategy firm specializing in keeping customers on the Path to Purchase. Our solutions help many of the world’s most celebrated retailers reexamine, rethink, and redesign their channels and touchpoints to stimulate traffic, maximize sales, and cultivate deep customer loyalty.

We dig deep to reveal complex hidden patterns—whether it takes conducting customer exit interviews, setting up in-store cameras and microphones, performing shop alongs with mobile eye tracking glasses, observing customers and employees in the field, benchmarking competitor’s online experience, or mining and analyzing existing data in unique ways.

Our clients consider us the gold standard for helping make sense of their Customer Path to Purchase and improving their bottom line. They have found that our experience and rigor gives them the edge they need to out perform their competition.

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Our Solutions

Over 15 years experience working with world’s leading brands in retail, medical, banking, hospitality and food service to help them stay relevant and competitive has taught us that solutions must be built on a deep understanding of their customers, labor, context, operations, touch points, channels, and the complex interplay between them.

Our research-driven solutions target each of these areas and are tailored to deliver actionable innovation according to unique business goals of our clients:

Establishing the Baseline
Improving Conversion
Evaluating Innovations
Optimizing Operations

 

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Check out our latest mobile eye tracking video clips. Click Here